Your privacy is critically important to us. This Privacy Policy explains how neo108 collects, uses, protects, and manages your personal information.
neo108 ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect information about you when you use our gaming platform available at https://neo108.cam (the "Platform"). This Privacy Policy applies to all users who access or use our services, including casino games, sports betting, live dealer experiences, and togel lottery products.
By creating an account or using the neo108 Platform, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you should not use our services.
Your Rights: You have the right to access, correct, update, and delete your personal data at any time. Contact our Data Protection Officer via email to exercise these rights or if you have any privacy-related questions.
neo108 collects various types of information to provide, maintain, improve, and secure our services. The categories of information we collect include:
When you register an account on neo108, we collect the following personal identification information:
To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, neo108 may request the following documents:
These documents are securely stored using industry-standard encryption and are accessed only by authorized compliance personnel.
To process deposits and withdrawals, we collect the following financial information:
When you use the neo108 Platform, we automatically collect technical and usage information including:
You may voluntarily provide additional information such as:
neo108 uses the information we collect for the following purposes:
neo108 does not sell or rent your personal information to third parties for marketing purposes. We only share your information in the following limited circumstances:
We share information with trusted third-party service providers who assist us in operating the Platform, including:
All service providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.
We may disclose your information if required to do so by law or in response to:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.
We may share your information with other third parties if you provide explicit consent for us to do so.
neo108 employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
Important Security Notice: While we implement robust security measures, no method of electronic storage or transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials. Never share your password with anyone, and notify us immediately if you suspect unauthorized access to your account.
neo108 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
After the applicable retention period expires, your personal information is securely deleted or anonymized so that it can no longer be associated with you.
neo108 uses cookies and similar tracking technologies to enhance your browsing experience, analyze Platform usage, and deliver personalized content. Cookies are small text files stored on your device when you visit our Platform.
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may limit your ability to use certain features of the neo108 Platform. Essential cookies cannot be disabled as they are necessary for Platform functionality.
Under applicable data protection laws, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information neo108 holds about you. You can view most of your account information directly in your account dashboard.
If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. You can update your contact information directly in your account settings.
You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal retention requirements, ongoing investigations, outstanding balances). To request deletion, contact our Data Protection Officer.
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format for transfer to another service provider.
If we process your information based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
You have the right to object to certain types of processing, including direct marketing. You can opt out of marketing emails by clicking the unsubscribe link in any promotional email.
neo108 operates an internationally licensed gaming platform. Your personal information may be transferred to and processed in countries outside of Indonesia. When we transfer information internationally, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
The neo108 Platform may contain links to third-party websites or services (e.g., payment processors, game providers). This Privacy Policy applies only to neo108. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
neo108 services are intended exclusively for individuals who are at least 21 years of age. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete that information and close the account.
neo108 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. Changes are effective immediately upon posting to the Platform. We will notify you of material changes via email or prominent notice on the Platform. Your continued use of neo108 services after changes are posted constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Additional Resources: For more information about your account, gaming rules, and platform policies, please visit our Terms & Conditions, Responsible Gaming, FAQ, and About Us pages.
All data transmitted to and from neo108 is protected by 256-bit SSL encryption — the same security standard used by major banks. Your personal and financial information is never stored in plain text.
neo108 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used exclusively to provide gaming services and comply with legal obligations.
KYC verification documents (ID, proof of address) are encrypted and stored on secure servers with restricted access. Only authorized compliance staff can view these documents, and they are permanently deleted after retention periods expire.
You have the right to access, correct, update, and delete your personal data at any time. Request a copy of your data or initiate account closure directly through customer support.
neo108 complies with international data protection standards, KYC/AML regulations, and responsible gaming requirements. Regular audits ensure ongoing compliance and best-practice adherence.
You control your communication preferences. Opt out of promotional emails and marketing messages at any time via account settings or by clicking the unsubscribe link in any email.
Our Data Protection Officer and support team are here to help. Contact us anytime for privacy-related inquiries or to exercise your data rights.
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